We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately.
Email Address for Practice Manager – firstname.lastname@example.org
HHC Complaint Leaflet updated Dec 2021 (pdf version)
HHC Complaint Leaflet updated Dec 2021 (word.doc version)
HHC Complaint Form updated Dec 21 (word.doc version)
HHC Complaint Form updated Dec 21 (pdf version)